6 essential steps to a flawless Configuration Management Database (CMDB)
How to set up a CMDB correctly and efficiently with useful tips and advice
Why a Configuration Management Database is key to IT operations
In an increasingly complex and growing IT environment, a Configuration Management Database, or CMDB for short, supports IT departments in seamlessly documenting the IT infrastructure and the associated data and dependencies, mapping the product life cycle of devices and managing them with a 360-degree view from a single location.
Not only does a CMDB simplify the planning of the IT infrastructure, it also enables the rapid identification and minimization of risks in IT operations. It also helps to visualize potential performance bottlenecks. A CMDB additionally supports IT operations managers in keeping software and hardware costs under control, analyzing them in a targeted manner and identifying potential savings.
Say goodbye to tedious and confusing isolated solutions such as Excel spreadsheets and documents relating to contracts and licenses scattered across your company's SharePoint folders, making a transparent overview difficult!
6 essential steps to a flawless CMDB with true business value
This e-book from ServiceNow provides the key steps to building and managing an effective CMDB that delivers real business value. It highlights the benefits of an error-free CMDB, as well as the stumbling blocks and consequences of a lack of CMDB integrity.
However, an error-free CMDB doesn't happen by accident. Every successful CMDB project requires a detailed configuration management plan. The clear formulation of goals and a comprehensive strategy for achieving them is the foundation for error-free business services. In this e-book, ServiceNow presents the common methods for creating and maintaining an error-free CMDB.