How AI agents intelligently automate IT services and IT operations
Controlled. Secure. Scalable.
Increased productivity through AI agents with full transparency, governance, and control
More than 75% of companies are already using AI in at least one business function. At the same time, 43% plan to implement agent-based AI within the next 12 months. Yet many companies face the same challenge: How can AI be deployed securely, in a controlled manner, and with real added value?
This free e-book from ServiceNow shows how companies can modernize their IT services with AI and successfully leverage the potential of AI agents, automation, and intelligent data platforms. Learn how AI unlocks new efficiency potential in IT Service Management (ITSM) and IT operations while ensuring governance, transparency, and control.
E-book from ServiceNow: “Modernize IT services and operations with AI”
E-book: “Modernize IT services and operations with AI”
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How AI agents and generative AI automate routine tasks in ITSM and boost the productivity of service and operations teams
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How modern ITSM automation helps resolve incidents faster and prevent service disruptions
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Why data is the foundation of every successful AI strategy
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How to create more autonomy through AI while establishing effective AI governance
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How ServiceNow ITSM and ServiceNow ITOM support intelligent, proactive, and resilient IT services
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What role the ServiceNow AI platform and the ServiceNow AI Control Tower play in the secure scaling and management of AI
Download this e-book for free now and learn how to deploy AI agents strategically, modernize your IT services, and scale AI securely and in a controlled manner within your organization.
About FROX and ServiceNow
FROX AG
Expert in service management and process automation
FROX is an expert in (enterprise) service management and process automation. As part of the Noser Group, we have been supporting Swiss companies in the automation and digitalization of IT and business processes for over 25 years—from consulting and implementation to software engineering, operation and support of tailor-made digitalization solutions. FROX is a certified Premier Partner of ServiceNow in Switzerland with a versatile ServiceNow portfolio and as Service Provider ServiceNow Partner of the Year 2024 for the EMEA region.
ServiceNow
Multiple award-winning service management platform
ServiceNow is a leading provider of digital workflow solutions, helping organizations automate business processes and enhance employee experiences. The IT Service Management application leverages AI and advanced automation to improve IT service delivery and ongoing optimization. With powerful tools for incident management, intelligent workflows, and predictive analytics, ServiceNow ITSM enables faster problem resolution, higher service quality, and an enhanced user experience.