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ServiceNow implementation with the
Fast Solution Pack

Quick start at a fixed price

Implement essential ServiceNow applications quickly and cost-effectively

The ServiceNow platform includes a wide range of out-of-the-box applications for automating and optimizing your IT Service Management (ITSM) and Customer Service Management (CSM). For SMEs in particular, it is often particularly interesting to implement ServiceNow applications such as Incident Management or Case Management without making any changes or enhancements to the standard functions. Only basic configurations are made in the solution, which means that no dependencies on other processes or applications need to be taken into account.

Our Fast Solution Pack is a powerful starter solution with the most important initial processes for an efficient and quick start with the ServiceNow platform. You decide on the focus of the implementation and select up to 3 so-called Fast Tracks (e.g., Incident, Change, and Knowledge Management). A Fast Track includes the basic configuration of a specific application, enriched with our best practices from many years of experience.

With the Fast Solution Pack, FROX can implement ServiceNow in your company within 6 to 8 weeks—and at an attractive fixed price.

ServiceNow Fast Solution Pack: Transparent project scope

Transparent project scope

ServiceNow Fast Solution Pack: Fixed price

Fixed price

ServiceNow Fast Solution Pack: Fixed time frame

Fixed time frame

Fast Solution Pack: Your targeted ServiceNow implementation in record time

Available Fast Tracks

Combine up to 3 Fast Tracks:

  • Case Management (CSM)

  • Incident Management (ITSM)

  • Problem Management (ITSM)

  • Change Management (ITSM)

  • Request Management (Platform)

  • Knowledge Management (Platform)

Scope of services

  • Core setup of the instance, including technical documentation

  • Presentation of OOTB processes and functions

  • Implementation of Fast Tracks

  • Technical enablement sessions

  • Acceptance and training

  • Go-live

  • Post-go-live support

Your advantages with the Fast Solution Pack at a glance

  • Fast and smart commissioning of your new ServiceNow platform
  • Solid and streamlined process configuration based on best practices
  • No risks thanks to predefined scope and fixed costs
  • Minimized project effort for your process participants and low administrative costs
  • Attractive fixed prices
ServiceNow Fast Solution Pack: Overview of benefits

“The fast-track approach allows you to get started with ServiceNow quickly and cost-effectively. Our proven approach enables you to smoothly transition to the powerful ITSM and CSM platform without overwhelming your organization. You benefit from a streamlined implementation that utilizes proven best practices from the outset. This allows you to quickly create real added value and lay the foundation for the further expansion of your service processes.”

Manuela Zellhofer – Senior Solution Consultant at FROX AG

Manuela Zellhofer, Senior Solution Consultant, FROX AG

How BDO was able to get started on the ServiceNow platform within just a few weeks thanks to the Fast Solution Pack from FROX

FROX use case with BDO: Implementation of ServiceNow ITSM

How can you successfully switch to a modern IT Service Management solution without lengthy projects? The auditing and consulting firm BDO shows how it's done: With the Fast Solution Pack from FROX, the previous system was quickly replaced by ServiceNow ITSM. The result: efficient ticketing, a clear process overview, self-service for employees, and seamless integration into existing tools such as MS Teams. An important step toward greater user-friendliness and standardization in IT.

Personal consultation on the ServiceNow Fast Solution Pack

Would you like more information about our ServiceNow Fast Solution Pack or a non-binding quote? Feel free to contact us for a consultation!

Manuel Röttele - Senior Account Executive bei FROX AG

Manuel Röttele
Senior Account Executive
FROX AG

FROX – Your partner for ServiceNow implementation

As a long-standing ServiceNow Premier Partner in Switzerland, FROX combines in-depth platform expertise with a deep understanding of processes and high quality standards. Our certified experts support companies from analysis to implementation with their experience, reliability, and a clearly structured approach.

FROX is a ServiceNow partner in Switzerland
FROX is ServiceNow Service Provider Partner of the Year EMEA 2024